Space Cover
For Host
- SpaceCover is designed to protect your property against a range of unforeseen events during a rental stay.
- Property & Content Damage: Protection for physical damage caused by their guests to your space, including furniture, appliances, and fixtures.
- Lost or Damaged Keys/Access Fobs: Coverage for the cost of replacing lost or damaged keys, security cards, or access fobs.
- Accidental Incidents: we provide support for costs related to other minor, unexpected incidents that may occur during a booking, ensuring a smoother resolution process.
key Security & Protection Features
- Verified Guest Profiles : We confirm every guest identity by checking details like their name, contact information, and government ID. This builds a trustworthy and secure community for your listings.
- Advanced Booking Screening: Our smart technology analyzes each booking to identify and block high-risk reservations. This helps prevent unauthorized activities and potential property issues before they occur.
- 24/7 Dedicated Host Support: Our dedicated support team is available 24/7. Get quick, expert help with any urgent safety concerns or critical situations, ensuring you're never alone
How SpaceCover Works for Guests
SpaceCover for Guests provides essential support for significant issues related to your booking, both before check-in and throughout your stay. When your reservation is unexpectedly canceled by the host prior to your check-in. Non-functional appliances (e.g., heating not working in winter, a promised pool or kitchen is unavailable).
If an Issue Arises During Your Stay: Our Resolution Process
- Document the Problem
- Notify Your Host Promptly
- Clearly explain the situation and request a resolution.
- Contact Spacedorf Support, If your host is unable to resolve the issue to your satisfaction, or if they don't respond. We are here to help.
Host Liability Protection
Host Liability Protection, a key component of Spacedorf SpaceCover, which provides hosts with significant coverage in the rare event you are found legally responsible for a guest sustaining an injury or their belongings being damaged or stolen while they’re staying at your place. Individuals who assist you with hosting, such as Co-Hosts and professional cleaners, are also included, ensuring you can feel confident listing your space on Spacedorf.
