FAQ

Agent for the landlord (owner)

Prepare properties for renting

Inspect properties before, during, and after a lease term

Market properties

Make properties available for prospective tenants to view

Recieve applications

Screen applicants

Coordinate lease signings and lease renewals

Maintain the investment property

Provide administrative and financial property management

For apartments; provide on-site leasing, maintenance, and management services

Log correspondence in the property management system

Rental Property Management Software

Correspond with owners and tenants

Coordinate utility payments during the make ready process

Your property, along with photos, will be advertised on our website and on various rental marketing directories. We also thoroughly screen applicants. A Property Information Sheet will be prepared for your property with all the necessary information.

Stability of employment - this will give you an indication of whether the tenant will be likely to stay for the nominated lease period and whether they will have the funds to pay for it.

Good credit history - ability to pay the rent

Avoid overcrowding - ask about the number of people who will be living in the property. Overcrowding can cause excessive wear and tear

Proof of identity - ask the property manager to take a photocopy of a driver's license

For a list of approval criteria

Your lease rate is going to be determined by several market factors including the condition of the property, location, and the rental rates for competing homes in the immediate area. Unfortunately, the markets that dictate lease rates vary vastly from the markets that influence the value of properties. Please contact your agent and discuss this as it relates to your specific property. Ask how much you could expect in rent.

Regular inspections of the property are completed by the property manager when taking on the rental, midway through a lease term, and when a tenant moves out, and any other time as requested by the owner. Periodic inspections are recommended to determine preventative maintenance due and to gauge the extent of tenant damages (if any) to the property.

Purchasing a property in poor condition

Even though the purchase price may be attractive, the number of corrections required to make it inviting to potential tenants can consume every bit of profit made available by a tenant occupying the property

Requesting a rent amount that is too high

This mistake leaves you with long-term vacancies while generating no monthly income. Tenants in the rental market have a good idea of what current rents should be

Not keeping an open mind regarding applicants

The changing economy has forced us to make decisions and review tenant applications differently. On average, tenant prospects have lower credit scores than applicants from a few years back

Failure to take advice from your property management company

The rental property business is complex. But years of experience have introduced us to almost every obstacle rental ownership may present. Trust in your management company. We are here to protect your best interest

Not addressing tenant concerns in a timely manner

Failure to respond to tenant requests can create additional issues for a rental owner. The rental market is highly competitive and tenants in the same area talk with each other. Failure to respond can lead to a search for better managed living opportunities

Would you prefer to hear from your property manager every time something occurs with the tenancy or would you prefer them to handle situations with your best interests in mind? Advise the property manager of your expectations to avoid confusion. Also discuss your preferred method of communication - is it by email, your home phone, your mobile?

We Communicate Timely and Accurate Information

Aggressive Marketing of Your Rental Property

Recommendation of Improvements of Your Rental Property

Yes, but you should negotiate with tenant or give tenant adequate notice before effecting a hike in rent.

If you have provided sufficient notice to tenant, tenant cannot block your entry, but may suggest a different date and time for entry.

You can't, sorry. You must deliver written eviction notifications to the tenant. If the renter continues to occupy the property after the eviction letters have expired, you must start a formal eviction case to have him removed by court order. The court disapproves of landlords using self-help or extrajudicial means to evict tenants from their properties. The tenant may file a claim for damages, wrongful eviction, and trespass against you in situations where you use self-help or the police to evict them or otherwise take legal action against them

If the tenant neglects or refuses to relinquish possession after the deadline specified on the Notice of Owner's Intention to Apply to Court to Recover Possession of the Property (also known as "7 Days' Notice") has passed, you should hire a lawyer to file an application with the appropriate court to regain possession of the property. The only person with the authority to physically evict a tenant and their possessions is the court bailiff. You are not permitted by law to evict the tenant yourself

You have the right to evict a tenant if they are in breach of their lease agreement for any of the following reasons: they are behind on their rent, are causing a nuisance, are engaging in illegal activity on the rental property, cause serious damage, have sublet the premises to a third party against the terms of their agreement, or are interfering with your rights as a landlord or the rights of others.